Tech Mahindra is making significant strides in the Asia-Pacific (APAC) market, including Japan, fueled by a surge in demand and a strong pipeline of upcoming projects across diverse sectors such as telecom, banking, financial services, and insurance (BFSI), retail, and manufacturing. According to Harshvendra Soin, President of Tech Mahindra’s Asia Pacific and Japan Business, the company is poised for remarkable growth.
Impressive Growth Opportunities in APAC
This fiscal year has proven to be exceptionally fruitful for Tech Mahindra. Soin emphasized the substantial opportunities available, stating, "The demand flow is robust, and our project pipeline is strong, which gives us confidence in sustainable growth through FY 2026."
- Revenue Insights: In the last quarter of December, Tech Mahindra reported a 1.3% sequential growth in revenue from the rest of the world, alongside a 4.5% year-on-year increase. However, revenues from the US and Europe have seen a decline.
AI Adoption Driving Demand
The accelerating integration of artificial intelligence (AI) is a key factor propelling demand within the region. Soin noted that AI is transitioning from mere proof-of-concept scenarios to practical applications in various industries. "We are witnessing discussions centered on real-world AI deployments, whether for enhancing efficiency or achieving cost savings," he explained.
Tech Mahindra is actively implementing AI-driven cybersecurity solutions tailored for telecom clients. For instance, Soin mentioned a groundbreaking project with a telecom partner, where AI technology is applied extensively.
- Innovative AI Projects: In Indonesia, Tech Mahindra launched Sahabat.AI, a large language model (LLM) in collaboration with Indosat, Nvidia, and local government. Meanwhile, in Australia, AI has been leveraged to optimize contact center operations and bolster cybersecurity for telecom providers.
AI Transforming Multiple Sectors
Beyond telecommunications, Tech Mahindra is witnessing significant AI adoption in manufacturing, BFSI, and retail throughout APAC. The company has established a strong foothold in Japan, where AI is increasingly utilized to enhance manufacturing processes. Additionally, AI is transforming the efficiency of the business process outsourcing (BPO) sector.
Strengthening Educational Partnerships in New Zealand
Recently, Tech Mahindra forged a Memorandum of Understanding (MoU) with the University of Auckland aimed at supporting internships in AI and quantum computing. This collaboration focuses on talent development, localization, and promoting research and innovation.
Soin remarked, "Our MoU with the University of Auckland reflects our commitment to grassroots impact." With two decades of presence in New Zealand, the company is focused on nurturing talent in AI and quantum technologies.
- Local Contributions: This partnership not only strengthens Tech Mahindra’s footprint in New Zealand but also enhances the local economy and workforce. Soin highlighted that, “Through this MoU, we are at the forefront of innovation and research with the University of Auckland.”
Modernizing Telecom Infrastructure
Tech Mahindra is also dedicated to upgrading New Zealand’s telecommunications infrastructure and government services. The firm has played a pivotal role in the rollout of 3G and 5G services, modernizing technology frameworks, and transitioning legacy broadband systems to fiber networks.
Soin elaborated, "For one telecom operator, we successfully launched 5G services. Another client benefited from technology modernization, while we helped yet another transition from legacy broadband to fiber, enhancing connectivity for homes and businesses across New Zealand."
In summary, Tech Mahindra’s strategic initiatives in the APAC region position the company as a leader in AI integration and infrastructure modernization, underpinning its commitment to innovation and economic growth.
